Configuration, Change and Release Management

Release Management

Release Management facilitates the introduction of software and hardware releases into managed IT environments. It ensures minimal disruption to the business when Changes are introduced.
VMware Service Manager provides:

• Predefined workflow processes to fast-track the implementation of Release Management.
• Sophisticated workflow functionality for a high level of control over Changes made to the CMDB.
• Integration with leading industry tools to cover all processes associated with Release Management.
• Smooth coordination of a major release of hardware, software and associated documentation.
  

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VMware Service Manager provides ITIL Service Management and Help Desk solutions including Incident Management, Problem Management, Configuration Management, Change Management, Release Management, Service Level Management and Availability Management software. Copyright © 2010 VMware, Inc. All rights reserved.