Ionix Service Manager Wins Major Network Computing Award
NewsMarch, 2007
Ionix Service Manager's IT Service Management (ITSM) application, Ionix Service Manager Version 8, has won the 'Helpdesk of the Year' Award 2007 - voted for by the readers of Network Computing Magazine.
The Network Computing Awards recognize individuals and organizations at the forefront of the industry and give industry wide recognition to the technology, tools, solutions and products in this rapidly evolving market.
Ionix Service Manager's John Murnane commented, " Receiving the Network Computing Award for 'Helpdesk of the Year' means a great deal to everyone at Ionix Service Manager. Winning this accolade is a direct result of votes cast by readers and customers - people with hands-on experience of the IT Service Management marketplace - and we would like to thank everyone for the fantastic support and recognition they have given us".
Ionix Service Manager Version 8 provides a complete ITSM solution within a single 100% web-based application. Independently verified to the highest level for ITIL compatibility across all processes (Incident, Problem, Change, Configuration, Release, Service Level and Availability Management), Ionix Service Manager offers advanced ITIL capabilities and ease-of-integration with popular third party repositories and LDAP Directory Services.
Voting for this year's Awards was hosted on the Network Computer Magazine website. The Award for 'Helpdesk of the Year' was presented to Ionix Service Manager at a high-profile awards ceremony at The Russell Hotel on 21 March 2007 in London.
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