15th May 2001, Sydney, Australia. EMC Infra and Microsoft today jointly presented a Breakfast Briefing titled 'Activate your Customer Support with a 100% web solution' attended by over 100 IT Professionals at the Sheraton on the Park Hotel in Sydney.

Terry Clancy of Microsoft presents the .net vision
Speaking at the Briefing, Terry Clancy, SQL Server Manager for Microsoft Australia gave a graphic view of the future with Microsoft's .NET framework, including a video showing .NET working in everyday life.
Clancy explained how EMC Infra was developing infraActive to take full advantage of .NET, and gave real life examples of where infraActive and .NET can deliver value in a customer support environment.
Martin Curtis from EMC Infra announced that with Version 2.5 of infraActive, corporations have a fully scalable, integrated solution that is 100% Internet architected and provides comprehensive functionality including issue management, problem management, Configuration Management and change management.
"All of this functionality is available today" stressed Curtis, who added "EMC Infra's strategy is to deliver the lowest total cost of ownership solution in the market. Ease of deployment, and ease of B2B integration are key components in this strategy".
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