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Version 7.0.3 delivers enhanced change management capabilities

EMC Infra will be releasing a new version of its web based IT Service Management application, Infra , in early 2004. The release, version 7.0.3, will deliver enhancements to the product's existing change management capabilities, to support businesses at the enterprise level who want to increase the flexibility of implementing change to their business processes.

Advanced features in the new version include workflow stencil portability, a 'rule builder' for conditional branching, a change impact analyzer, and an enhanced set of API transactions to support rapid integration.

In addition, improved graphical representation and charting of task dependencies is designed to further enhance the usability of the product at the enterprise level.

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