USA | UK | Australia | France
 

ITIL:

Discover the benefits
of ITIL Service
Management more about infra

Integration:

How does Infra integrate
with your existing
infrastructure? more about infra

Self-Service:

How does Infra free up
your service desk? more about infra

spacer
spacer
Download this month’s TIMES Service Management supplement
spacer
Nominate EMC Infra for the SDI-E IT Service & Support Technology Supplier of the year 2009
spacer
Careers at EMC Infra
Gartner Magic Quadrant 2008
Service Catalog Readiness Self Assessment

Help Desk and ITIL Service Management software from EMC Infra

EMC INFRA develops a 100% web architected solution - Infra - to automate IT Service Management processes in enterprise organizations.

Infra is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.

With a proven track record of implementation success in global enterprises across an international client base, Infra delivers the best upfront and ongoing value for comparative depth of functionality in the enterprise IT Service Management market.

Microsoft Gold CertifiedPink ElephantKCS

Read The Forrester Wave: Service Desk Management Tools ReportRead The Forrester Wave: Service Desk Management Tools Report
infra news

EMC Infra positioned in the 2008 ‘Magic Quadrant for
IT Service Desk'
>EMC Infra positioned in the 2008 ‘Magic Quadrant for IT Service Desk'


EMC Infra launches
new online ‘Readiness Assessment’ for
Service Catalog
EMC Infra launches new online ‘Readiness Assessment’ for Service Catalog


EMC Infra showcases
end-to-end IT Service Management at itSMF Conference 2008
EMC Infra showcases end-to-end IT Service Management at itSMF Conference 2008


Press Release: Barnardo’s chooses EMC Infra service desk to take care of businessPress Release: Barnardo’s chooses EMC Infra service desk to take care of business

infra events

SDI Experience Event,
It all begins with service desk strategy

Birmingham, UK
March 11
th, 2009 more about EMC Infra


Service Desk & IT Support Show
London, UK
April 28th-29th, 2009
more about EMC Infra


SDI-e Conference, The Service Desk Strikes Back
Brighton, UK
June 9th-10th, 2009
more about EMC Infra