Company

About Infra Corporation

Infra Corporation develops a 100% web solution - infraEnterprise - that automates IT Service Management processes in enterprise organizations.

infraEnterprise is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.

Since its establishment in 1991, Infra has built an international reputation for innovation in technology, aligned with real-world business strategies.

With a proven track record of implementation success in global enterprises across an international client base, infraEnterprise delivers the best upfront and ongoing value for comparative depth of functionality in the enterprise IT Service Management market.

Milestones

2006

infraEnterprise Version 8.0 Released

Infra wins UK HITSS Award for Best Use of Technology

Version 8.0 verified for all ITIL processes including Availability Management

2005

infraEnterprise's Knowledge Management process verified for Knowledge Centered Support by the Consortium for Service Innovation

2003

infraEnterprise is launched, with enhanced support for ITIL Service Management best practice processes, .NET integration and comprehensive Customer Portal facilities.

infraEnterprise is certified as .NET Connected, following independent testing by VeriTest on behalf of Microsoft

2002

Infra awarded PinkVerify ITIL certification from Pink Elephant.

Japanese language version developed.

2001

Infra named a Microsoft Gold Partner for Software Products. Infra is additionally named by Microsoft as one of five worldwide regional winners in its CRM Solution of the Year award

1999

Infra launches infraActive as one of the first 100% Web Service Management applications in the market, and the only one to provide a unique Windows style interface

1995

USA regional head office established

1994

Change Management is incorporated into the application as a valuable component of the growing helpdesk role

1993

First international distributor (subsequently the European regional head office) appointed in London

1991

Infra Corporation is established with the launch of the 'Helpdesk Manager' application, the second only helpdesk product in the world to fully utilize the Windows environment

For more information on our products and services Contact Infra