VMware Service Manager develops a 100% web architected solution that automates IT Service Management processes in enterprise organizations.VMware Service Manager is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.
With a proven track record of implementation success in global enterprises across an international client base, VMware Service Manager delivers the best upfront and ongoing value for comparative depth of functionality in the enterprise IT Service Management market.
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The VMware Service Manager Solution
ITIL: Discover the benefits
of ITIL Service Management
ITIL is an internationally recognized best practice framework for the delivery of quality IT Service Management. It focuses attention on continuous process improvement to optimize service quality, with a reasonable and justifiable cost. ITIL has become the most comprehensive and widely accepted IT Service Management framework in the world.
Integration:How does VMware Service Manager integrate with your existing infrastructure?
Integrating People and Systems: The need for increased return on investment from technology and greater business agility through its alignment with business goals is a key driver for IT Service Management.
Self-Service:How does VMware Service Manager free up your service desk?
Integrating People and Systems: The need for increased return on investment from technology and greater business agility through its alignment with business goals is a key driver for IT Service Management.
