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Self-Service:

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Help Desk and ITIL Service Management software from Infra Corporation

Infra Corporation develops a 100% web architected solution - infraEnterprise - to automate IT Service Management processes in enterprise organizations.

infraEnterprise is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.

With a proven track record of implementation success in global enterprises across an international client base, infraEnterprise delivers the best upfront and ongoing value for comparative depth of functionality in the enterprise IT Service Management market.

"Gartner Magic Quadrant for the IT Services Desk - Download today!" EMC’s infraEnterprise™ Wins “Service Management Product of the Year” at Network Computing Awards 2008 Press Release: EMC Acquires Infra New EMC Smarts connector for infraEnterprise Infra expands North American presence into Canada Australian Help Desk Users name Infra #1 download survey

HDI Focus event Birmingham, UK, Mar 2008 Service Desk Show Olympia, London, April 2008 HDI Conference Europe Brighton, UK, June, 2008 CMDB & CMS - The Powerhouse of Service Management London, UK July, 2008 HDI - The Effective Service Desk Bristol, UK, August, 2008 HDI - Achiving Service Desk Excellence Manchester, UK, Sept, 2008 itSMF Conference - Driving Real Value Birmingham, UK, Nov, 2008

Infra provides ITIL Service Management and Help Desk solutions including Incident Management, Problem Management, Configuration Management, Change Management, Release Management, Service Level Management and Availability Management software.